• Woman providing emergency boiler repair cover locally



For a fixed fee of only £69, our locally based gas safe engineer will carry out a full inspection of the equipment and fault as part of our emergency boiler breakdown service. If our engineer can fix your initial fault within the first 30 minutes, there will be no additional labour charge.  

If we cannot repair your boiler emergency immediately, our engineer will provide you with a fixed price for additional work and parts that may be required to complete the repair.

Additional labour that falls outside of the fixed price repair will be charged per 30 minutes on site at a rate of £42. Prices quoted exclude any parts.

Payment of the fixed fee of £69 will be required prior to any work being carried out. Payment of additional costs, including parts and labour will be required by debit or credit card at the time of the repair.

No fix, No fee

If our engineer is unable to diagnose or repair the initial boiler breakdown fault during the emergency boiler service, we will refund the fixed fee of £69 in full.

boiler repair person on an emergency boiler service call
boiler repair person on an emergency boiler service call

Eligibility for our fixed price gas boiler repairs and heating repairs

The following conditions qualify for a fixed price boiler and heating repair (during office hours only):

  • No heating & no hot water
  • No hot water but heating working
  • No heating but hot water working
  • Radiators coming on when heating switched off
  • Visible central heating leaks including radiators


Fixed price for emergency boiler repairs specifically exclude intermittent faults, heating upgrades, 3rd party diagnoses, water leaks within boilers, failure of the main heat exchanger, noises, gas leaks, system water issues, including sludge and scale problems. These can only be dealt with on an inspection and subsequent quotation basis. Boiler breakdown callouts reported outside of our standard office hours are also excluded.

Repair and care discounts

Additional peace of mind for 12 months, as we include no price increases for this period.

Why not consider our repair and care option?  

Emergency boiler breakdowns can be costly, so why not protect yourself from future emergency boiler repairs by taking out our 24-hour home boiler repair and care option? 

We can offer you FREE emergency boiler service repairs for a further 12 months.

After your fixed price emergency boiler repair, we will give you a 25% discount on any of our boiler care plans and 24-hour landlord boiler care plans, subject to our engineer’s confirmation of suitability; giving you further peace of mind with 24-hour emergency boiler breakdown repair cover.

boiler repair person on an emergency boiler service call